Are Targeted Loyalty Program Promotions Unfair?

Yesterday I posted about the targeted promotion I received from Hyatt Gold Passport, offering 50,000 bonus Gold Passport points after 20 stays.

Typically when there are targeted promotions there are several versions of it, and it can take a while for every eligible member to be contacted. After all, with millions of members all emails will rarely go out at exactly the same time. I recommended that people wait before being disappointed that they weren’t targeted.

That didn’t happen. A lot of people were pissed, and even said they would be switching stays to Starwood or another chain, despite the fact that other hotel chains haven’t even announced their fall promotion yet.

The post Are Targeted Loyalty Program Promotions Unfair? appeared first on One Mile at a Time.

from One Mile at a Time http://onemileatatime.boardingarea.com/2014/08/19/targeted-loyalty-program-promotions-unfair/?utm_source=rss&utm_medium=rss&utm_campaign=targeted-loyalty-program-promotions-unfair

Expedia reveals travel data platform ambition with revamped tablet app

The Expedia brand has teased a new tablet app for Android and iOS, revealing a strategic move towards a more cohesive tablet ...



from Tnooz http://www.tnooz.com/article/deeper-engagement-data-revamped-expedia-tablet-app/#utm_source=rss&utm_medium=rss&utm_campaign=deeper-engagement-data-revamped-expedia-tablet-app

Is travel ever immoral?

Travelers often think of travel as an exclusively good thing, and it’s not. It’s a moral choice, and it’s something we should be thinking about.



from Matador NetworkMatador Network http://matadornetwork.com/change/travel-ever-immoral/

Survey: Disruption in the travel industry is the new normal

When the industry talks about travel evolution, the discussion frequently turns to disruption. As a simple definition, disruption is any development that ...



from Tnooz http://www.tnooz.com/article/survey-travel-industry-disruption-normal/#utm_source=rss&utm_medium=rss&utm_campaign=survey-disruption-travel-new-normal

Travel technology, boutique bidding, and innovations in travel [VIDEO]

Travel technology, boutique bidding and innovations in travel from Airbnb and Concur were all recent topics of conversation on Bloomberg West network, ...



from Tnooz http://www.tnooz.com/article/travel-technology-boutique-bidding-innovations-travel-video/#utm_source=rss&utm_medium=rss&utm_campaign=travel-technology-boutique-bidding-innovations-travel-video

Downgraded On Award Ticket?

Reader Young asked the following question on the "Ask Lucky" page of the blog:

"Hi, Ben,

My family recently completed a trip between US and Europe. We reserved four business class seats using US Airways’ mileage. On the way back from FRA to ORD, United Airline downgraded three of our seats from Business class to Economy class because the scheduled flight was cancelled due to weather condition. Only my seat was preserved in Business class probably due to my 1K status. I sent a message to UA customer relationship for some compensation, but was told that I need contact US Airways as the tickets were issued by US Airways. Please advise what I should expect for a reasonable compensation, and which airline is responsible for it.

Appreciate your help!"

The post Downgraded On Award Ticket? appeared first on One Mile at a Time.

from One Mile at a Time http://onemileatatime.boardingarea.com/2014/08/19/downgraded-award-ticket/?utm_source=rss&utm_medium=rss&utm_campaign=downgraded-award-ticket

How To Handle US Airways Award Ticket Schedule Change?

A few months ago I shared some tips for maximizing airline schedule changes, in particular as they pertain to award tickets.

It goes without saying that in just about every industry, your experience will vary depending on the representative you speak with, though there are definitely some general rules to understand so that you don't waste time.

I get emails all the time asking about how to deal with schedule changes, so I figured I'd write a post explaining how I'd deal with one in practice. I think ultimately it's easier to learn with a concrete example, as opposed to just explaining the "theory" behind it.

The post How To Handle US Airways Award Ticket Schedule Change? appeared first on One Mile at a Time.

from One Mile at a Time http://onemileatatime.boardingarea.com/2014/08/19/handle-us-airways-award-ticket-schedule-change/?utm_source=rss&utm_medium=rss&utm_campaign=handle-us-airways-award-ticket-schedule-change

30 of the most picturesque glaciers around the globe

99% of the glacial ice on Earth is found within our polar regions. The rest are scattered around every continent but Australia.



from Matador NetworkMatador Network http://matadornetwork.com/trips/30-picturesque-glaciers/

American Airlines Hires Ink Global To Relaunch 'American Way'

In-flight titles like "American Way" will get a digital makeover.



from Travel Feedly http://www.ibtimes.com/american-airlines-hires-ink-global-relaunch-american-way-flight-magazines-1662756

T Magazine: Itinerary | The Discreet Charm of Clinton Hill, Brooklyn

Francesca Amfitheatrof’s lovely, low-key neighborhood makes for perfect weekend wandering. Here, a few cultural highlights.

















from NYT > Travel http://rss.nytimes.com/c/34625/f/642561/s/3da6a246/sc/10/l/0Ltmagazine0Bblogs0Bnytimes0N0C20A140C0A80C190Citinerary0Eclinton0Ehill0Ebrooklyn0Edining0Eshopping0Epratt0Esculpture0Epark0C0Dpartner0Frss0Gemc0Frss/story01.htm

Internal Adventures: On the Road with Betsy and Warren Talbot

We’re Betsy and Warren. In 2008, Betsy’s brother had a heart attack. Then, our good friend Maria had a brain aneurysm. They were both 35. Realizing there are no guarantees in life, we asked one another, "What would change about your life right now if you knew you wouldn't make it to 40?" "Travel!” was the answer for both of us.



from The Art of Non-Conformity http://chrisguillebeau.com/on-the-road-with-betsy-and-warren-talbot/

2022 World Cup city rises in the desert

Grab a glimpse of the near future. Plans for the desert city of Lusail include man-made islands and a host arena for the 2022 FIFA World Cup.

from CNN.com - Travel http://www.cnn.com/2014/08/19/tech/innovation/city-of-tomorrow-lusail/index.html

Strange sea creatures invade beaches

Thousands of strange sea creatures are washing ashore on California beaches, puzzling tourists and thrilling scientists quick to explain the phenomenon.

from CNN.com - Travel http://www.cnn.com/2014/08/19/us/california-sea-creatures/index.html

9 great new U.S. beach hotels

Summer isn't over yet. These new hotels are keeping it alive and fresh.

from CNN.com - Travel http://www.cnn.com/2014/08/19/travel/beach-hotels/index.html

World's most liveable city 2014 is ...

Eight of the top 10 scoring cities in the Economic Intelligence Unit's annual Liveability Survey are in Australia and Canada. But which one came out on top?

from CNN.com - Travel http://www.cnn.com/2014/08/19/travel/most-liveable-city-2014/index.html