Airlines are notorious for making changes. Sometimes they are waiting on delivery of a new aircraft, or an equipment swap changes capacity on a route. Other times the operating carrier is Thai Airways, in which case good luck. ;-)
And for the most part, the airlines are also quite good at handling these changes and accommodating passengers. When the 787 was grounded early last year, for example, airlines worked to swap equipment to avoid cancelations. They weren't entirely successful, so many flights were canceled, requiring many passengers to be rebooked.
With revenue tickets, this is fairly straightforward, given that most purchased itineraries tend to be fairly straightforward themselves. For award tickets, however, it becomes more complicated. There are often multiple partners involved, and award inventory and revenue inventory are vastly different.
And while airline have processes to endorse revenue tickets over to other carriers, there are more restrictions when it comes to award travel.
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from One Mile at a Time http://onemileatatime.boardingarea.com/2014/09/22/how-to-be-your-own-liaison/
