If you thought I was being hyperbolic when I explained Air Canada’s major devaluation of elite status as the airline thinking their elites were over-entitled and they were determined to do something about it… Thread Tripping highlights PR comments from the airline that make my point for me. Truly, I don’t recall ever seeing such […]
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from View from the Wing http://viewfromthewing.boardingarea.com/2014/10/26/blunt-devaluation-explanation-ive-ever-seen-airline/