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The post Photo of the Moment: Diving Into Crater Lake, Oregon appeared first on Vagabondish.
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Join Vagabondish on Twitter and Facebook.
© Andy Spearing
The post Photo of the Moment: Diving Into Crater Lake, Oregon appeared first on Vagabondish.
Historically airlines have sugar-coated changes. When they reduce the value of their loyalty program, increase fees, or otherwise making the travel experience more cumbersome, they tend to couch changes as enhancements. We should be happy that we’ll get fewer miles, have fewer seats with extra legroom, and a more difficult time earning elite status. A […]
The post BRUTALLY HONEST: Delta Declares You’re Not Entitled to Compensate You Even If They Injure You appeared first on View from the Wing.
Let me start by saying there are real problems in the world, and this ain't one of them. ;)
Rather, this is one of those things that I notice all too often, which seems like such an easy opportunity to make a guest feel more welcome.
Yesterday a friend and I were checking into an Andaz property. We've both stayed at the property several times before. And we had two different -- but equally incompetent -- check-in experiences.
Maybe two minutes into the check-in experience, the associate asked me "have you stayed with us before?" Now, hotel chains have incredibly powerful databases which store quite a bit of guest information. The most simple thing they store is whether a guest has stayed at your hotel before or not.
The post My Single Biggest Hotel Check-In Pet Peeve appeared first on One Mile at a Time.