Earlier this year the Supreme Court limited the ability of consumers to sue frequent flyer programs, suggesting that the Airline Deregulation Act prevents state law claims against frequent flyer programs because it requires that all regulation of the airlines be done at the federal level. Strictly speaking you could sue for direct breach of contract […]
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from View from the Wing http://viewfromthewing.boardingarea.com/2014/09/23/department-transportation-announced-audit-frequent-flyer-programs/