News and notes from around the interweb: We get uncomfortable airline seats and bad service because it’s what we actually want. Or rather, it’s what we’re actually willing to pay for — the simple idea of ‘notional demand’ (what we say we want) versus ‘effective demand’ (what we demonstrate we actually want). Matthew Klint has […]
The post Bad Airline Seats and Service Are Your Fault. What Kimpton Members Think of the IHG Merger, And That Woman Imprisoned For Changing Seats on United… appeared first on View from the Wing.
from View from the Wing http://viewfromthewing.boardingarea.com/2014/12/26/bad-airline-seats-service-fault-kimpton-members-think-ihg-merger-woman-imprisoned-changing-seats-united/