The Wall Street Journal covers executive changes at United. Jeff Foland, United’s Executive Vice President of Marketing, Technology, and Strategy, leaves for Hertz where he becomes Senior Executive Vice President and reports to former United President John Tague. Foland ran United’s MileagePlus program, and had been Vice President of sales, previously. As for what this […]
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from View from the Wing http://viewfromthewing.boardingarea.com/2015/01/08/united-turning-customer-care-lawyer-no-really-im-not-even-kidding/