Wendy Perrin shares very good advice similar that what I’ve offered here in the past. When snowstorms hit, or operations melt down for other reasons, it can be tough to get help. A year ago during an ice storm in Dallas American Airlines’ operations were so impacted (yes, that’s a word) that the hold time […]
The post Six Tricks to Get Airline Customer Service When Phone Waits Are Long and Airlines Melt Down appeared first on View from the Wing.
from View from the Wing http://viewfromthewing.boardingarea.com/2015/02/02/six-tricks-get-airline-customer-service-phone-waits-long-airlines-melt/