When Delta removed all the award charts from their website without any notice (indeed, just weeks after they went into effect and less than 3 months since some were even posted), their initial story was that they had improved website award search enough that they were no longer needed. [W]e did remove Award charts today. […]
The post Delta’s First Story Didn’t Work. Their New Line Isn’t Any Better. Don’t Be Fooled. appeared first on View from the Wing.
from View from the Wing http://viewfromthewing.boardingarea.com/2015/03/07/deltas-first-story-didnt-work-their-new-line-isnt-any-better-dont-be-fooled/