A big story in travel this week was United’s new boarding areas and process. There are prototypes at O’Hare gates B4, 8, and 10. United has changed passenger seating areas and gate-agent podiums, while adding standing work stations and boarding poles to bring more order to the boarding process. Here’s the part that really struck […]
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from View from the Wing http://viewfromthewing.boardingarea.com/2015/03/14/what-does-united-airlines-smell-like/