Airlines Try to Balance the Number of Elite Flyers With Airline Capacity Back in November I explained how frequent flyer programs manage their elite levels. “Too many elites” is a problem when a program can’t deliver benefits. On the other hand, when elite ranks shrink (usually during bad economic times although also when an airline […]
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from View from the Wing http://viewfromthewing.boardingarea.com/2015/03/09/what-revenue-based-elite-status-is-for-and-why-united-is-doing-it-wrong/